Strategi adopsi dan pengelolaan pengaduan dalam pelayanan publik

E. Purwanto

Research output: Chapter in book/volumeContribution to conference proceedingsScientific

Original languageUndefined
Title of host publicationAdministrasi negara; Isu-isu kontemporer
Publication statusPublished - 2009

Bibliographical note

Reporting year: 2009

Cite this

Purwanto, E. (2009). Strategi adopsi dan pengelolaan pengaduan dalam pelayanan publik. In Administrasi negara; Isu-isu kontemporer